RacingIsLife

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All right fam I got ya, here's what I got. My box looked undamaged
11th Gen Honda Civic Authorized Dealer + Group Buy Announcement! HEL Performance USA FL5 Oil Cooler Kit at Unity Performance! 1000005404

11th Gen Honda Civic Authorized Dealer + Group Buy Announcement! HEL Performance USA FL5 Oil Cooler Kit at Unity Performance! 1000005405
Sponsored

 

TW00Si

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All right fam I got ya, here's what I got. My box looked undamaged
1000005404.jpg

1000005405.jpg
Any chance you can open up the larger plastic bag and lay out the smaller bags for us to cross check with? Also helps if the logo was on the underside for clarity sake. Thank you.
 

Integra23

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Ok hopefully this helps. Big bag stuff on left hand side. Did the HEL logo on my cooler core get sprayed upside down? 😂

1000005408.jpg
My spray paint quality seems rushed and the fins on the backside were smashed
 

Integra23

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All right fam I got ya, here's what I got. My box looked undamaged
1000005404.jpg

1000005405.jpg
Looks like mine but I was told you need 6 bolts. Did you have all the hardware?
 


Integra23

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Im just gunna say it and please don’t crucify me. Looks like HEL left out the bracket hardware. So far for all of us.
IMG_7694.jpeg
Yeah. I think that's what happened.
 


RacingIsLife

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I mean, its a manual process and mistakes can happen, especially when I'm sure this was the first big order. That said warmer weather is rolling in and I'm sure everyone is pining to hit the canyons and track as well.
 

TW00Si

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Sorry for the headache guys, I've piled up all the info for HEL and sharing with them
Thanks. Hoping this can be resolved in a couple of weeks so I can get it installed.
 
OP
OP
Unity Performance

Unity Performance

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Current Fleet: 18 Si, 20 FK8, 23 FL5
Got our stock order in. Here's one kit for example - it came with the shipping label attached to the box, some others did come boxed up as 3 kits. I've sent everyone a longer email with more pics, please respond there as emails are easier to trace back to each order versus forum posts.

Aim is to finish filing all of the cases by tomorrow with your help so replacement parts can be shipped next week. Thank you guys, sorry about all this!

Humza

11th Gen Honda Civic Authorized Dealer + Group Buy Announcement! HEL Performance USA FL5 Oil Cooler Kit at Unity Performance! 20240314_172046
11th Gen Honda Civic Authorized Dealer + Group Buy Announcement! HEL Performance USA FL5 Oil Cooler Kit at Unity Performance! 20240314_170523

11th Gen Honda Civic Authorized Dealer + Group Buy Announcement! HEL Performance USA FL5 Oil Cooler Kit at Unity Performance! 20240314_170702
Sponsored

 
 







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